Civic Guides
Welcome to Civic Guides
Learn how to make the most of your credit union experience, manage finances effectively, and stay informed about the latest services. Empower yourself with easy-to-follow instructions and elevate your financial journey.
Account Management
Deposit Check
Profile Settings
Find the help you need, when you need It.
We’re here to help! Whether you’ve got a quick question, want to watch some easy-to-follow tutorials, or need live support, we’ve got you covered.
FAQ Library
Got questions? Our FAQ library has you covered! Whether you're curious about our products, services, or just need some quick info, you'll find the answers here.
YouTube video library
Check out our video library! From helpful tutorials to fun, informative content, we’ve got videos that make learning about Civic easy and enjoyable.
Chat with Vic
Have a question or need a hand? Vic, our friendly virtual assistant, is ready to help with your accounts, services, and more—24/7! Just click the chat icon below to start chatting.
Stay up-to-date on the latest news and information from Civic.
You + Money is ultimate resource for your banking needs.
How do I reach Civic?
You are our priority. Pick the contact method that works best for you.
Text
844.77CIVIC (844.772.4842)
(Weekdays 8 a.m. to 6 p.m. EST)
Call*
844.77CIVIC (844.772.4842)
(Available 24/7, except for federal holidays)
*Hearing & speech impaired (TTY): Dial 711 for relay services.