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Civic Guides

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Welcome to Civic Guides

Learn how to make the most of your credit union experience, manage finances effectively, and stay informed about the latest services. Empower yourself with easy-to-follow instructions and elevate your financial journey.

Find the help you need, when you need It.

We’re here to help! Whether you’ve got a quick question, want to watch some easy-to-follow tutorials, or need live support, we’ve got you covered.

FAQ Library

Got questions? Our FAQ library has you covered! Whether you're curious about our products, services, or just need some quick info, you'll find the answers here.

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YouTube video library

Check out our video library! From helpful tutorials to fun, informative content, we’ve got videos that make learning about Civic easy and enjoyable.

visit video library

Chat with Vic

Have a question or need a hand? Vic, our friendly virtual assistant, is ready to help with your accounts, services, and more—24/7! Just click the chat icon below to start chatting.

How do I reach Civic?

You are our priority. Pick the contact method that works best for you.

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Text

844.77CIVIC (844.772.4842)
(Weekdays 8 a.m. to 6 p.m. EST)

Active Call

Call*

844.77CIVIC (844.772.4842)
*Hearing & speech impaired (TTY): Dial 711 for relay services.