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Welcome to Civic Guides
Learn how to make the most of your credit union experience, manage finances effectively, and stay informed about the latest services. Empower yourself with easy-to-follow instructions and elevate your financial journey.
Account Management
Deposit Check
Profile Settings
Find the help you need, when you need it.
We’re here to help! Whether you’ve got a quick question, want to watch some easy-to-follow tutorials, or need live support, we’ve got you covered.
Stay up-to-date on the latest news and information from Civic.
You + Money is ultimate resource for your banking needs.
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How do I reach Civic?
You are our priority. Pick the contact method that works best for you.
Chat with us
(weekdays 8 a.m. to 6 p.m. EST.)
Email us at
Call us at
844.77CIVIC (844.772.4842),
(Available 24/7, including holidays)
1.800.627.8372
(for credit and debit card questions, 24/7)
Does Civic have branches?
Yes! Civic branches are open in Ahoskie, Asheville, Charlotte, Durham, Greensboro, Greenville, Hickory, Lumberton, Murphy, Raleigh and Wilmington. With digital and in-person options, you can bank your way with a personal touch, always. Come say hi!
Who is eligible to join?
Civic is open to employees and retirees of local government, their family members and volunteers who service local government in North Carolina. In addition, businesses and nonprofit organizations that serve local government are also eligible. But, membership opportunities do not stop there. For full details on all membership options, please click here.
What accounts are required for membership?
All members are required to have a Savings Account. This account requires a minimum deposit of $25.
How do I fund my accounts?
You can open your new account by using a debit card, credit card, personal check or electronic transfer from another financial institution.