This step-by-step guide is here to help make your Civic experience faster and easier! Your experience may be slightly different than this guide, depending on the device you’re using. If you need additional help, contact us at 844-772-4842.
1. Log into the Civic mobile app
2. Tap ‘More’
Tap More on the taskbar along the bottom of your app’s home screen.
3. Tap the ‘Accounts’ menu
Once you’ve selected Accounts, a drop-down menu will appear. Then tap Statements & Docs.
4. Select ‘View Statements’
To view your statements (or tax documents), tap the blue View Statements button.
If you haven’t enrolled in eStatements yet, watch our how-to video on quick enrollment for your accounts!
5. Statements & Notices
Welcome to your document center! You’ll find your Civic account statements, notices, and tax documents here. If you have multiple accounts, all account statements will be included with that of your primary Select Savings Account. Accounts enrolled in eStatements will say View Document, use the drop-down menu to select the statement you’re looking for.
If you haven’t enrolled an account in eStatements yet, you can do so easily from this screen by tapping Enroll!
6. Choose your statement!
Select the particular month’s statement you’re looking for by expanding the drop-down menu of the account listed.
Your Savings Documents will contain a consolidated monthly statement document for all of your Civic deposit statements!
7. View your statement
Your statement will include multiple pages
1. Log in to your Civic online banking profile
2. Navigate to ‘Statements and Docs’
From the Accounts drop-down menu at the top of the page, click Statements & Docs.
3. Select ‘Statements’
Click Statements. Choosing either Statement button will take you to the same next-step screen.
4. Choose your document
Select a specific account to view its statement.
If any of your accounts are not enrolled in eStatements, you can click Enroll from this page to quickly add them!
5. Choose the month and year
Once you’ve selected the account document(s) you’re looking for, select the specific month and year of the statement you need, then click the blue View Document link.
6. Statement download
Your statement will automatically download once you’ve selected the month and year and clicked View Document.
