Your money shouldn't be complicated
Switching to Civic can be simple. When you’re ready so are we. Here are a few steps to prepare for what comes next.
Become a member
We’ll guide you step-by-step through the account opening process Don’t worry, you’re eligible!
Transfer your funds
Transfer funds or balances from your other financial institution into your new Civic accounts.
Download the app
Online banking or the Civic app give you real time control to transact and monitor your finances.
(Weekdays 8 a.m. to 6 p.m. EST)
(We're temporarily experiencing extended wait times)
*Hearing & speech impaired (TTY): Dial 711 for relay services
No. Civic delivers products and services through your phone, tablet or desktop computer. Member support is available 24/7 with the Civic App and during business hours through our Civic Experience Center.
Civic is open to employees and retirees of local government, their family members and volunteers who service local government in North Carolina. In addition, businesses and nonprofit organizations that serve local government are also eligible. But, membership opportunities do not stop there. For full details on all membership options, please click here.
All members are required to have a Savings Account. This account requires a minimum deposit of $1.
You can open your new account by using a debit card, credit card, personal check or electronic transfer from another financial institution.