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Privacy Policy

Privacy Policy

FACTS - WHAT DOES CIVIC FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

REV: 6.21

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

 
  • Social Security number and account balances
  • Credit history and credit scores
  • Income and payment history

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Civic Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Civic Federal Credit Union share?

Can you limit this sharing?

For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

Yes

No

For our marketing purposes –
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don't share

For our affiliates’ everyday business purposes –
information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes –
information about your creditworthiness

No

We don't share

For our affiliates to market to you

No

We don't share

For nonaffiliates to market to you

No

We don't share

To limit our sharing:

Call 844 77CIVIC — Our menu will prompt you through your choices, or visit us online at www.civicfcu.org

 

If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call 844 77CIVIC or email memberservices@civicfcu.org

What We Do

 

How does Civic Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Civic Federal Credit Union collect my personal information?

We collect your personal information, for example, when you:

 
  • Open an account or deposit money
  • Pay your bills or use your credit or debit card
  • Apply for financing

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes:

 
  • Information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Definitions

 

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

 
  • Our affiliates include companies with an LGFCU Financial Partners LLC name and others, such as LGFCU.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

 
  • Civic Federal Credit Union does not share information with nonaffiliates for their use in marketing to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

 
  • Civic Federal Credit Union does not jointly market.

Download the Civic Privacy Policy