Bill Pay

Simplify how you pay bills with Bill Pay, and make one-time or recurring payments from one secure and easy place

Make payments from your Civic checking account with Bill Pay

Bill Pay helps you organize your bills like rent, utilities, credit card payments, mortgage or vendor payments, in one digital place. Use the Civic app¹ or online banking to schedule your recurring payments, or use Bill Pay to pay a one-time bill with your Civic Bonus Checking Account or Civic Business Checking Account.

Mobile phone displaying the Bill Pay feature on Civic's app.

Get organized with online or mobile banking

Bill Pay helps you take control of your bills to get organized and make on-time payments. You can see upcoming payments in the Civic app or online banking to know when bills are due, and you can track payment history.

Cellphone displaying the Bill Pay management screen on Civic's app.

Secure online bill payments from anywhere

Pay your bills wherever you are, from your phone or online banking. Your Bill Pay payments have security measures built in that include encryption, multi-factor authentication and more.

A couple sitting comfortably on their living room couch, setting up Bill Pay.

See quick steps to make this happen

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Get the Civic app to unlock fast, easy and secure ways to manage your money.

Life is digital

So are these everyday financial tools

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Make informed decisions from your spending data, credit score

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Your paycheck could arrive up to 3 days early

Send and receive money – fast, safe, and easy

Here are a few FAQs

You know the details matter (and you are in good company)

How do I get started with Bill Pay?

Bill Pay is available on the Civic mobile app and online banking. In the menu under Transfers & Payments, click or tap Pay Bills. You’ll be asked to accept a disclosure to use Bill Pay.

Is there a fee for using Bill Pay?

No, Bill Pay is available to Civic members for free.

How do I set up my first payment?

Click or tap Add a Payee. Select if you are paying a business or a person

For paying a business: Enter the Name of Business, the Zip Code, select a Default Funding Account, and click or tap the Next button.

For paying a person: Enter the Payee Name, select a Payment Method, and click or tap the Next button. Then, enter the payee’s Address, Phone Number, Nickname, and click or tap the Add Payee button.

How do I view scheduled or past payments?

In Bill Pay, click or tap “Scheduled” for scheduled payments and “History” to view past payments.

How do I cancel single or recurring payments?

Click or tap the delete (trash can) icon to cancel a single or recurring payment. You will have the option to cancel the next payment or cancel all payments

How do I contact Civic if I have questions about the Bill Pay?

- Chat with us, weekdays 8 a.m. to 6 p.m. EST.

- Email us at memberservices@civicfcu.org

- Call us at 844.77CIVIC (844.772.4842), available 24/7, including holidays.

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