How do I reach Civic?

You are our priority. Pick the contact method that works best for you.



844.77CIVIC (844.772.4842)
(Weekdays 8 a.m. to 6 p.m. EST)

Phone Call


844.77CIVIC (844.772.4842)
(Weekdays 8 a.m. to 6 p.m. EST)
(Debit and Credit card support available 24/7)
*Hearing & speech impaired (TTY): Dial 711 for relay services


No. Civic delivers products and services through your phone, tablet or desktop computer. Member support is available 24/7 with the Civic App and during business hours through our Civic Experience Center.

Civic is open to employees and retirees of local government, their family members and volunteers who service local government in North Carolina. In addition, businesses and nonprofit organizations that serve local government are also eligible. But, membership opportunities do not stop there. For full details on all membership options, please click here.

All members are required to have a Savings Account. This account requires a minimum deposit of $1.

You can open your new account by using a debit card, credit card, personal check or electronic transfer from another financial institution.