Top Results
"Civic has put more into motion in one year than most of their peers. This progress is a direct result of an engaged Values Committee, enabled and trusted by purposeful leadership."
Carolyn Bacchus
Vice President, Climate Capital Partners
"CDFIs cater more to low-and-moderate-income residents or smaller businesses. That's going to open up opportunities to serve what [people are] trying to do - being able to access capital."
Sharon Hightower
Greensboro City Council
What we believe
We believe in using finance to empower people so that we can build a better world — with communities that show our differences make us stronger, support positive environmental advocacy, and grow local economies for individual prosperity.
No Poverty
We believe upward economic mobility should be available to everyone, and we are committed to making that a reality for more people.
Economic Growth
Financial inclusion means that individuals and businesses have access to useful and affordable financial products and services that meet their needs.
Sustainable Communities
We work toward the development of sustainable communities. That vision includes the protection of human, natural, and financial resources to meet current needs, while ensuring we manage these resources for future generations.
Clean Energy
As a carbon-neutral organization, we encourage and reward planet-friendly practices in communities across the state.
NC communities lead the way
We're proud to partner with cities, counties and towns across the state as we support the model of sustainable and vibrant communities.
Putting it into practice
Our commitment to people, planet and prosperity begins right where we are — at our doorstep, and follows a path through the communities we touch. Here are the ways we practice values-based banking.
People
Bringing our best every day starts with the people who help us run the Credit Union — our staff and member volunteers. Here are some ways we build and support these engaged teams.
- Internal DEI Committee
- Internal Values Committee
- External member Advisory Council volunteers
- Staff professional development
- Living wage and benefits for staff
- Work-life balanced culture
Planet
We're committed to reducing our own carbon footprint and to helping communities build planet-friendly practices. Here are some examples.
- Carbon neutral status
- Solar array to reduce energy consumption
- LEED Gold-certified headquarters
- Strategic partnerships/memberships with environmentally-focused allies
- Explore support of local government efforts in alternative energies
- Identify and implement ways to help members reduce energy use/carbon footprint
Prosperity
We work to meet the financial needs of local businesses and individuals to build productive and thriving communities.
- Ethical and equitable pricing for loans and deposit accounts
- Financial solutions for small business and nonprofits
- Grants awarded to local nonprofits serving North Carolinians
- Student and professional development member scholarships
- Strategic partnerships with institutions focused on sustainable growth
- Intentional development and support of underserved communities
We're passionate about our purpose
Civic is a proud Associate Member of the Global Alliance for Banking on Values, a network of innovative financial institutions committed to enacting positive economic, social and environmental change.
Recommended articles
The ultimate resource for your banking needs
Let's talk Civic values
You are our priority. Pick the contact method that works best for you.
Chat with us
(weekdays 8 a.m. to 6 p.m. EST.)
Email us at
Call us at
844.77CIVIC (844.772.4842),
(Available 24/7, including holidays)
1.800.627.8372
(for credit and debit card questions, 24/7)
Does Civic have branches?
Yes! Civic branches are open in Ahoskie, Asheville, Charlotte, Durham, Greensboro, Greenville, Hickory, Lumberton, Murphy, Raleigh and Wilmington. With digital and in-person options, you can bank your way with a personal touch, always. Come say hi!
Who is eligible to join?
Civic is open to employees and retirees of local government, their family members and volunteers who service local government in North Carolina. In addition, businesses and nonprofit organizations that serve local government are also eligible. But, membership opportunities do not stop there. For full details on all membership options, please click here.
What accounts are required for membership?
All members are required to have a Savings Account. This account requires a minimum deposit of $25.
How do I fund my accounts?
You can open your new account by using a debit card, credit card, personal check or electronic transfer from another financial institution.