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Here for hometowns
We take our values seriously. And values-first banking is neighbors-first banking. That’s why we’re coming to communities like yours, to meet you where you are.
With online, in-app and in-person options for your banking, no matter where you are, when you’re free, or how you like to communicate, you’ll get a customized personal experience unlike any other financial institution.
Branches
We know you love digital banking. Now, with branches across the state, you have options.
Plus, we’re excited to welcome LGFCU members for service at these locations once LGFCU member accounts move to the Civic banking system in Summer 2025.
Branch services
Check out what you have access to at our Civic locations.
Cash solutions
Make cash deposits and withdrawals
Checks
Deposit checks, get cashier's checks
Loans
Apply for auto loans, personal loans, and more
Official documents
Access notary services
Personal guidance
Get assistance from credit union professionals
Digital assistance
Get hands-on experience with online banking
Reliable service
Access your accounts online with secure internet service
Membership
Apply to join the credit union and open new accounts
Our Locations
Check where all our physical locations are.
CO-OP Shared Branches
You have even more access through our network of CO-OP Shared Branches. Check out what you can do at over 100 locations in NC and nearly 5,500 locations nationwide, (and find one near you)!
Cash solutions
Withdraw and deposit cash1
Loans
Make loan payments2
Transfers
Make transfers to and from deposit and loan accounts
Balance
Perform balance inquiries
Checks
Get cashier’s checks
Paper statements
Receive free printouts for the last 10 transactions on an account
Here’s how it works
- Use the locations map above to search for a shared space near you (these aren't your typical branches!)
- Make sure you know your account number (account numbers can be found on your statement or in the mobile app)
- Have your valid driver’s license or state issued identification with you (the address should match the one appearing on your credit union account)
- Tell the credit union teller/representative that you are a member of Civic Federal Credit Union and want to make a transaction. It’s that easy
Life is digital.
So are these everyday financial tools. Enjoy seamless access to your money whenever you need it with our convenient online and mobile services.
Civic Vans
Our teams are heading across North Carolina in our vans, meeting you where you are to share how-to tips and help you learn the basics of digital banking at our credit union.
You know that details matter (and you are in good company).
Here are a few FAQs
How can I join Civic?
Join online or in person at one of our branch locations.
If I’m an LGFCU member, can I use a Civic branch?
Our branches only offer banking services to Civic members. Once LGFCU member accounts officially move to the Civic banking system in Summer 2025, all members will be able to bank at our branches.
How were branch locations selected?
Our branch locations were chosen based on member data. Each location is within a 30-mile radius of at least 80% of Civic and LGFCU membership.
Who can be a member of Civic?
Civic is open to employees, volunteers and retirees of local government in North Carolina, and their family members. Businesses and nonprofit organizations that serve local government are also eligible. But membership opportunities don’t stop there. Get full details on membership options.
Are the co-locations open to the public?
No, co-locations are only open to the employees of the North Carolina local governments operating the co-locations.
1 See full Funds Availability Policy Disclosure.
2 Excluding mortgage, credit cards and late and final payments or loan payoffs.
3 Message and data rates may apply.
4 Civic participates in select surcharge-free ATM networks. You can find the current list of surcharge-free ATM locations at civicfcu.org/any-atm. Other ATM networks may charge an ATM fee that Civic will reimburse, up to a total of $20 per month, beginning on the first day of the month and ending on the last day. If you are eligible for an ATM fee reimbursement, funds are typically released by Civic to your account within two (2) business days, but timing may vary.
5 Early access to direct deposit funds depends on the timing of the payer’s submission of deposits. We generally post such deposits on the day they are received, which may be up to three days earlier than the payer’s scheduled payment date.
6 Items transmitted using remote check deposit are subject to verification and may not be covered under our Funds Availability Policy. This means amounts over $500 are not available for immediate withdrawal.