Bill Pay is available on the Civic mobile app and online banking. In the menu under Transfers & Payments, click or tap Pay Bills. You’ll be asked to accept a disclosure to use Bill Pay.

No, Bill Pay is available to Civic members for free.

Click or tap Add a Payee. Select if you are paying a business or a person

For paying a business: Enter the Name of Business, the Zip Code, select a Default Funding Account, and click or tap the Next button.

For paying a person: Enter the Payee Name, select a Payment Method, and click or tap the Next button. Then, enter the payee’s Address, Phone Number, Nickname, and click or tap the Add Payee button.

In Bill Pay, click or tap “Scheduled” for scheduled payments and “History” to view past payments.

Click or tap the delete (trash can) icon to cancel a single or recurring payment. You will have the option to cancel the next payment or cancel all payments

- Chat with us, weekdays 8 a.m. to 6 p.m. EST.

- Email us at memberservices@civicfcu.org

- Call us at 844.77CIVIC (844.772.4842), available 24/7, including holidays.