To all members, 

It is my privilege to share this 2024 CEO Report. The work of the past year, as the years before it, moved us closer to an exciting milestone in our 42-year credit union history: Civic Day is coming this June; it’s the day we become a completely independent credit union, ushering us into the future! 

2024 was an incredible year, and our busiest yet. We celebrated an historic vote by Civic members to merge into LGFCU, and we opened 11 unique branches statewide — in under 12 months. 

Through these changes, we’re always dedicated to you, the servant leaders of North Carolina local government. We’re firmly committed to your personal financial success. And we believe that by using finance for good—doing well by doing good—we can address statewide challenges from housing and workforce development to green lending. 

As an independent credit union, we will be future-focused and adaptive, high-tech and high-touch. Along with our members, we create a community of people making a positive impact on North Carolina. 

Co-creation is key to the future of your credit union, including partners that share our values. For example, our Civic Foundation partnered with the North Carolina Association of Regional Councils of Governments, raising funds to aid local government employees still recovering from Hurricane Helene. 

We are grateful for thoughtful feedback from our more than 1,000 Advisory Council member volunteers, ensuring we understand the needs of North Carolinians in the communities where they live. This means we can develop and deliver products, services, technologies, and programs to move them forward. 

The driving force behind all we do is this firm commitment to you, and our gratitude for the dedicated service you provide to North Carolina communities each day as local government employees and volunteers. You make our state a great place to be, and we work each day to show our appreciation to you. 

We make our business decisions with you in mind, based on the principles set before us by our Board of Directors: People first, Planet always, and Prosperity for all. That’s values-based banking, and we are here to deliver on it. Times may change, but our mission does not. We’re here to improve the lives of our members and their communities. Thanks for supporting your credit union as we continue to make history--together. 

Sincerely,
Dwayne Naylor 
President and CEO