This step-by-step guide is here to help make your Civic experience faster and easier! Your experience may be slightly different than this guide, depending on the device you’re using. If you need additional help, contact us at 844-772-4842.
1. View accounts dashboard
Once you log in, you will see your accounts dashboard. This screen displays all your Civic accounts and cards, and any external accounts you may have set up.
2. Select the account
Choose the account from which you wrote or deposited the check.
3. See account activity
After you’ve tapped the account, use the search bar at the top of the screen to enter details about the check you’re trying to locate. You can also search all checks quickly by choosing the Checks button below the search bar.
4. Search your checks
After selecting the Checks quick access button, your check transactions will display for the account. Find the one you’re looking for, and tap it to expand the transaction details.
5. View these details
Your check’s details and an image of the check itself are found here after you’ve tapped the transaction’s details.
You can add a memo note about the transaction for future reference!
1. View accounts dashboard
Once you log in, you will see your accounts dashboard. This screen displays all your Civic accounts and cards, and any external accounts you may have set up.
2. Choose your account
View the list of your accounts and select the account from which you wrote the check.
3. Locate ‘Transactions’
Once your account details are open, navigate to Transactions in the middle part of the screen. This is where you’ll enter identifying information about the check.
4. Narrow your search
Click on the funnel icon to the right of the Transactions search bar to apply specific details that will help filter your search results.
If you want to quickly display all the checks cashed from your selected account so far this year, simply type the word “Check” into the search bar.
5. Locate your check
Once you’ve located the check, click anywhere on that transaction’s detail line to see an image of the check.
