A range of cash solutions are planned for member transactions. 

• We're opening 11 branches in 2024, and you'll have the option to deposit and withdraw cash at these locations. 
• In addition, we’re excited to share that you will soon be able to enjoy cash solutions across multiple statewide networks for deposits and withdrawals.

 This includes:

• More than 2,400 North Carolina retail partners through the Visa® ReadyLink network, available to deposit cash directly to your account at places you know and trust  
• Use of 106 credit union branches across the state through the Co-op Shared and ATM networks
• Access to more than 300 MoneyPass® surcharge-free ATMs in North Carolina 
• Continued access to SECU’s CashPoints® ATMs network for withdrawal services

LGFCU members will continue to have access to SECU’s branch services until independence in June 2025. 

LGFCU will shift your accounts over to the Civic platform automatically when we separate account management operations from SECU in June 2025.

Civic’s 11 branches are scheduled to open in 2024, and members can visit our branches across the state to meet with staff in person. In addition, we’re also building a larger network of staff in the field to work directly with you on your needs.

You will still have access to real people at our 11 branches across the state, and can contact our representatives at the Civic Experience Center. Plus, we have Engagement Officers in the field who are spread out across the state.

LGFCU will separate from State Employees’ Credit Union (SECU) in June 2025, and Civic’s technology and channels will serve members after separation. There are several reasons for this change. 

• Our Board and leadership have an obligation to our membership to foster the right conditions for the credit union to thrive, and to continue offering the financial products and services that help members achieve their financial goals and prosper. Separation will allow us to provide members with new and expanded products and services specifically tailored to them, and a modern credit union experience that meets their needs both now and into the future.
• The financial services industry is being flipped on its head. The traditional model is no longer feasible in the face of competition from Google, Venmo, Apple and Amazon, to name a few. 
• At the same time, members have consistently shared that better rates are key to living a better financial life, and we agree. But no financial institution will be able to pay higher rates on a traditional branch model, invest in technology, and create a better digital experience. 
• Our members are telling us they want more, and their transactions show us that they are choosing non-branch activities more often. 
• If we do not adapt and evolve, our members will not be served as well as they should be.  
  The separation will allow both credit unions to fully focus on their own members.