Civic FAQ You know that details matter. [And you are in good company.] Here are a few frequently asked questions: How do I contact Civic? Chat with us, weekdays 8 a.m. to 6 p.m. EST.Email us at memberservices@civicfcu.orgCall us at 844.77CIVIC (844.772.4842), weekdays 8 a.m. to 6 p.m. EST *Call 1.800.627.8372 for credit and debit card questions, 24/7.* Calls are recorded for quality assurance and training purposes Does Civic have branches? Yes. Well, almost. In 2024, you can visit us at one of our locations opening in Ahoskie, Asheville, Charlotte, Greenville, Hickory, Kernersville, Lumberton, Mount Airy, Murphy, Raleigh and Wilmington. Who is eligible to join? Civic is open to employees and retirees of local government, their family members and volunteers who service local government in North Carolina. In addition, businesses and nonprofit organizations that serve local government are also eligible. But, membership opportunities do not stop there. For full details on all membership options, please click here. What accounts are required for membership? All members are required to have a Savings Account. This account requires a minimum deposit of $1. How do I fund my accounts? You can open your new account by using a debit card, credit card, personal check or electronic transfer from another financial institution. How would I access my accounts? Your account information is accessible 24/7 on your mobile, tablet and desktop devices. If you open a checking account, you will also receive a debit card available for use anywhere Mastercard® is accepted. Load More